Terms and Conditions

Terms and Conditions

These terms and conditions ("Terms") govern your use of www.thatcraftplace ("Website") and the purchase of products and services offered on the Website. By accessing the Website and making a purchase, you agree to be bound by these Terms. Please read them carefully before placing your order.

General Terms

1.1. By using the Website, you affirm that you are of legal age to enter into binding contracts and that all information provided by you is accurate and complete.

1.2. We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be effective upon posting on the Website. It is your responsibility to review the Terms regularly.

Product Information and Pricing

2.1. We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of such information.

2.2. Prices displayed on the Website are in GBP (British Pounds) and are inclusive of applicable taxes, unless otherwise specified. Shipping fees, if applicable, will be displayed during the checkout process.

Ordering and Payment

3.1. Orders placed on the Website are subject to acceptance by us. We reserve the right to decline or cancel any order at our discretion.

3.2. Payment can be made using the methods specified on the Website. Payment details provided by you must be accurate and valid. We do not store payment card information.

3.3. Once an order is confirmed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of the order; it is a confirmation of receipt of your order.


4.1. We aim to deliver products within the timeframe specified on the Website. However, delivery times are estimates and not guaranteed.

4.2. Risk of loss or damage to products passes to you upon delivery. Please inspect your package upon receipt and notify us of any damage or discrepancies within 5 days.

Returns and Refunds

5.1. If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. Please refer to our Return Policy for detailed instructions.

5.2. Refunds will be processed within 14 days after we receive the returned product. Shipping fees are non-refundable unless otherwise stated.

Intellectual Property

6.1. All content on the Website, including but not limited to text, images, logos, and graphics, is protected by copyright and other intellectual property laws.

6.2. You may not reproduce, distribute, modify, or create derivative works based on the content without our explicit permission.

Privacy Policy

7.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability

8.1. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or the products purchased.

Governing Law

9.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Contact Us

10.1. If you have any questions or concerns about these Terms or any aspect of the Website, please contact us.

By using the Website and making a purchase, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.